Z-Consulting | Z Consulting Services
Z Consulting helps clients align business drivers with technology. Clients can use these strategies to enable and optimize communication technologies. In addition, analyzing appropriate risk tolerance relevant to their economics.
consulting, guidance, communications, infrastructure, support team, voice over IP
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Z Consulting helps clients align business drivers with technology, so they can go further, faster. 

What we’re good at

Helping business executives and public leaders understand that technology is one of the key differentiators in today’s competitive market. Z Consulting helps clients align business drivers with technology. Clients can use these strategies to enable and optimize communication technologies. In addition, analyzing appropriate risk tolerance relevant to their economics.

Collaborative

Accelerating the decision making process by creating a supportive team that parallels the interested parties.

Comprehensive

Explores multiple options.

Defendable

Supports strategy with data, capital, and life cycle budgets that allow for an informed decision.

Actionable

Using clear steps to execute the strategy.

Strategy

Helping business executives and public leaders leverage technology in today’s competitive market.

Acquisition

Customizing the Request for Proposal to fit new complex technology.

Implementation

Ensuring what has been purchased is installed seamlessly.

Communications Infrastructure

The core foundation for businesses to launch their critical applications depends on a resilient wired and wireless infrastructure.  Businesses often overlook this step when formulating their strategy. Z Consulting can help in identifying the readiness of the communications infrastructure to support the clients’ critical applications. Which helps to avoid delays and costly overruns.

Voice Over IP

Large businesses and government agencies have a mixture of Time Division Multiplexing (TDM) and Voice over IP (VoIP) technologies, which have been complicated by mobility.

Z Consulting can help clients with appropriate solutions by examining:

  1. WHAT’S THE RIGHT ROLE FOR CONVERGENCE?
  2. HOW QUICKLY DO YOU GET THERE?
  3. WHAT IS YOUR REALITY?
  4. WHAT WILL IT COST?
  5. WHEN WILL YOU NEED THE MONEY?

Wide Area Networks and Cloud Access

Business leaders are challenged with providing access to the applications in the Cloud. Wide Area Networks (“WAN”) have traditionally provided site-to-site connectivity using point-to-point, Multiprotocol Label Switching (MPLS), fiber, wireless, Long Term Evolution (LTE), and satellite.  Examination of new WAN strategies is necessary, as the need for secure and high available access to critical applications grows. Z Consulting can help in determining the best alternatives for individual clients.

Public Safety

The need for nationwide public safety communications for voice, video and data applications has exploded post 9/11 tragedy.  There are numerous programs to facilitate local, tribal and state agencies to cooperate and work with the federal government so that the information can easily flow between the entities.

One such program was enacted into law on February 22, 2012.  This legislation created the “First Responder Network Authority,” (FRNA) referred to as FirstNet, as an independent authority established within the National Technology Information Administration (NTIA). FirstNet will ensure the establishment of a nationwide, interoperable public safety broadband network.

Z Consulting can aid local and state agencies to better understand options that will work in various environments.

Line of Business Analysis and Rate of Development

Business leaders can make better decisions about insourcing & outsourcing when they know the true cost of a given service. Large businesses and government agencies have an internal IT organization that operates either on a cost recovery basis or is funded by general funds.  Departments usually complain about the rates charged for network and telecom services.

Z Consulting Group can assist in understanding cost and rate structure using the following step-by-step process:

Lines of Business analysis involving all costs and funding sources for voice, LAN, WAN, wireless, IPTV, and computing products and services.

  1. Activity-based cost (ABC) analysis addressing the usage for each service allocated across major customer groups.
  2. Build awareness for stakeholders regarding technology services and their costs.
  3. Peer and Market Reviews communicating to stakeholders’ market rates for similar services.
  4. Alternate Rate and Funding Models providing choices culturally acceptable for the institution.

Benchmarking

Most businesses and government agencies sign three to seven-year contracts for telephone circuits and wide area networking services.  Benchmarking with peer institutions and market is necessary to insure that these contracts remain competitive year-to-year.

Z Consulting can conduct a competitive price assurance Benchmark Analysis and provide an answer to the question, “Is this a good market price for the services being provided by the contracted service provider?”

Circuit Analysis

With increased mergers and acquisitions, service providers’ billing systems may not reflect the contracted versus the invoice pricing.

The Circuit Analysis Process can accomplish the following:

  1. Confirm contracted versus billed
  2. Reconcile invoices to actual usage
  3. Address potential cost savings
  4. Leverage improvements with existing service level agreements

Request for Proposal

Most businesses follow standard Request for Proposal process that is not customized to buy today’s complex technologies.  Procurement practices, especially in the government sector, are complex. Z Consulting’s Request for Proposal (RFP) process incorporates specific steps for a fair evaluation. It limits the possibility of protest and addresses the total cost of ownership for IT products and services.

Some of these steps are:

  1. Document baseline assumptions using a planning engagement process that builds consensus among divergent client groups
  2. Examine multiple options
  3. Build financial models including green initiatives
  4. Conduct technical and financial reviews with vendors to provide feedback and any miss-understandings prior to completing the evaluation, thus minimizing the chance for vendor protest

Build technology alternatives that represent the total cost of ownership, including:

  1. Capital costs for the hardware, software, physical infrastructure, implementation, training, professional services, and project management
  2. Lifecycle maintenance
  3. Adds, Moves, and Changes
  4. Growth
  5. Refresh
  6. Circuits

Strategic Concepts in Master Purchase Agreements

Most businesses follow standard Request for Proposal process that is not customized to buy today’s complex technologies.  Procurement practices, especially in the government sector, are complex.

Z Consulting’s Request for Proposal (RFP) process incorporates specific steps for a fair evaluation. It limits the possibility of protest and addresses the total cost of ownership for IT products and services.

Some of these steps are:

  1. Document baseline assumptions using a planning engagement process that builds consensus among divergent client groups.
  2. Examine multiple options.
  3. Build financial models including green initiatives.
  4. Conduct technical and financial reviews with vendors to provide feedback and any miss-understandings prior to completing the evaluation, thus minimizing the chance for vendor protest.

Build technology alternatives that represent the total cost of ownership including:

  1. Capital costs for the hardware, software, physical infrastructure, implementation, training, professional services, and project management
  2. Lifecycle maintenance
  3. Adds, Moves, and Changes
  4. Growth
  5. Refresh
  6. Circuits

Implementation

Ensuring what has been purchased and if it ever gets installed is a big challenge.

Z Consulting’s approach uses the following implementation steps:

  1. Represent the Client in the interpretation of the Master Purchase Agreement
  2. Bring issues to the Client’s attention
  3. Oversee the design work throughout the implementation
  4. Schedule and lead implementation meetings, which include both on-site meetings and conference calls
  5. Prepare meeting notes
  6. Provides technical support as needed.
  7. Facilitate preparation of acceptance testing documentation and sign-off
  8. Conduct review meetings as needed to ensure the Client is satisfied with the development of documents and performance of technical work at critical points during the implementation.
  9. Work with the Client’s purchasing, legal, and Client Project Manager to ensure design work formats, philosophy, and execution are consistent with the Master Purchase Agreement.

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